your pets

We have made our order process incredibly easy. 

To begin, our Purchase to Delivery process involves 3 simple steps:

  • Placing Your Order
  • Our Team creating your Portrait
  • Quality Check and Shipping

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• Choose your portrait style and size for your portrait
• Upload your pet photo using the upload button on the product page.
* Once uploaded, please add to cart and finalize the purchase!

To Confirm Completion of Step 1: You should receive an email outlining order details with your unique order number.

**Please ensure that your photo is the same angle as the costume! If we feel like the photo can hinder the quality of the portrait, we will contact you.

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• Our Inhouse Canvas Designers will use your picture and create your personalized portrait based on the photo you send with care, affection, and patience.
• This process usually takes 2 days, but can take up to 4 days during the holiday season
your pets. We use proprietary design techniques, professional blending techniques, and transformative photo re-touching to produce your canvas art. We do not paint from scratch. We are an expert digital design team that are skilled at using digital photos to make masterpieces.
• We finish with a 31-point quality check to ensure your painting is perfect before we green-light it for shipping.

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• We will attach a Travel Proof kit that will prevent damages, confirm the shipping destination, and ship out the masterpiece to your residence (or estate)
• You will receive your parcel tracking number as soon as it's available.

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• Please ensure that your photo is eye level with your pet
• It works best if the pet is looking away from the camera since we can catch expressions and more of the face
• Try to make it a close up, so we can see your pet's unique features
• Outdoor natural daylight always results in the best photos. Try to avoid bad lighting!
• Avoid uploading blurry photos of your pet!
• Make sure no ears are out of frame!

your pets We use the exact photo you send for our artwork creation process. So make sure that the angle of the face and mood works well with your chosen portrait template, that the fur color is true to the pet, and that you are overall satisfied with the photo you upload. Our little family of pet-loving workers do try to account for any notes you may add or photos you may send via email but cannot guarantee anything. 

If we receive a photo that doesn't follow our guidelines, we will try our best to reach out and get a better photo, but we cannot guarantee that the final edit will come out as you want it to. We cannot offer replacements in these cases because of the uniqueness of every art piece, so please take a photo you approve.

Because this photo means so much to you and us, our number one priority is your happiness. We understand that some of these portraits are being made to remember the furry pals that are no longer with us, so we will always see what we do as more than work.


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your pets

So happy with this bag. Bright colors, very roomy, and lots of pockets.
Very comfortable to wear. May order few more !!!!!!
Great piece. On my re-order list
Great product. Helps with firmness and Posture.
excellent article
This is a beautiful bracelet and I was so impressed with the presentation. Its ready for gift giving. The bracelet arrived in a white jewelry box with a soft black velvet pillow Inside. Also inside the box was a beautiful little card for gift giving. There was also a pink cleaning cloth and a plastic tool for fastening a bracelet. You would not need it for this bracelet as it just slips right on your wrist. Finally included was a little black velvet jewelry bag for storing your bracelet. This order really made me happy as I purchased it for myself. I will be adding these to my Xmas gift list as anyone would be happy to receive this gift. Did I mention the beads in the bracelet are beautiful. The price is right ! Buy this bracelet.
Great product, will be ordering more
Space yo tight for you I.D
Perfect for gift ideas
I thought this was going to be either tk big or to small for me since I'm a slender 28 year old but I was very pleased.
This is a nice hat for travel. It folds up nicely and still retains its shape. It is also highly adjustable.
Not the product shown. Typical loose weave shown in pictures of competitors products, not as portrayed here. This is ultra lightweight fabric.
This hat is booooombbbb. Its exactly what I expected. Actually I thought it was going to be crappy hah I have a big ol head so Im super content with this hat. I should have bought 1 more!
Great looking pants. Shows off my husbands behind
This product is perfect for the minimalist in your life.
We ordered two of these bags; one for our vegan daughter. She loved the bag!!! The other will be given in Christmas Day as a present to our daughter in law. Thanks for the speedy delivery!!!
Great glasses. Large enough for a mans face. Lots of compliments.
I got this one
They fit as expected but I did not receive the color option I selected.. not worth the hassle of having to return them but will think twice about buying again.
Good fit and comfortable .
I love this purse it's the perfect size!
sized a bit smaller than other 10-13 size socks
Nice pair of sunglasses. For the price you cannot beat them
Great product. Like the coverage, warmth and fit.
The product appears to be exactly as advertised, priced right and delivered on time.
Too small. Purchased M which is my regular shorts size and the fit is more like tight underwear.
my grand-daughter loves them. wears them all the time. they are soft and comfortable. happy to find good everyday clothes for her.
I like the compact design. It holds everything in my previous wallet and won't let me clutter it up. Perfect, I will purchase another one or 3.